Ciups Mug Help Bar

Never place the Ciups Mug in the microwave. The battery and electronic components can overheat, leak, or even explode. Microwave radiation may damage the electronics, causing malfunction, and there is also a risk of fire from sparking or overheating.

Isothermal Mode is active when the mug is heating. In this mode, you can select and maintain your desired temperature (95°F to 149°F). During this operation the display is always on.

To turn on,

1. Click the flame button on the bottom of the mug to wake up
2. Set the temperature and the heating process will start once the temperature display flashes
3. When done, long press the flame emblem to turn off the heating which switches the mug back into sleep mode

Sleep Mode is active when the mug isn't heating. In this mode, only the real-time temperature and battery life can be viewed. You're in Sleep Mode if the display turns off within 10 seconds after long pressing the flame emblem.

The Ciups Mug is not dishwasher-safe. The heat and water pressure can damage the battery, electronics, and seals. To maintain performance, hand wash with warm, soapy water and dry thoroughly before charging.

1. E1 appears when the mug is empty, preventing it from heating.
2. E2 will appear if your mug has been inactive on the charging base for over 24 hours, preventing it from heating.

You'll know the heating is off when the display turns off after showing the temperature briefly—this means the mug is in Sleep Mode. If the temperature is flashing or constantly displayed, the mug is in Isothermal Mode and actively heating.